Desktop Support

Details

Field of Interest

Computer and Information Technology

Degree Type

Certificate of Completion (CCL)

Academic Plan

Desktop Support (CER)

Academic Plan Code

5043

Effective Term

Fall 2021

Option 1
Option 2

Option 1 Sequence

Term 1

A sequence of suggested courses that should be taken during Term 1
Course Number	Course Name	Notes	Area	Credits
CIS105	Survey of Computer Information Systems	Critical course Students may be able to accelerate their learning by taking 8-week courses	CS	3
CIS102DA	Customer User Support	Critical course Gateway course Students may be able to accelerate their learning by taking 8-week courses		3
CIS126DL or CIS126RH	Linux Operating System or Red Hat System Administration I	Students may be able to accelerate their learning by taking 8-week courses		3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course Number	Course Name	Requisites	Notes	Area	Credits
BPC170	A+ Exam Prep: Computer Hardware Configuration and Support		Students may be able to accelerate their learning by taking 8-week courses		3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course Number	Course Name	Requisites	Notes	Credits
BPC270	A+ Exam Prep: Operating System Configuration and Support	Prerequisites: A grade of C or better in CIS105 or permission of Instructor.	Students may be able to accelerate their learning by taking 8-week courses	3
CIS190 or CNT140AB	Introduction to Networking or Introduction to Networks	Corequisites: CIS105 or permission of Instructor. or No requisites	CNT140AB is recommended for students interested in pursuing their Cisco Network Administration Certification; Students may be able to accelerate their learning by taking 8-week courses	3–4
RE	Restricted Elective			1–3

Restricted Electives

Students must select one to three (1-3) credits from the following

A list of additional, alternative, or supplemental courses for this pathway map
Course Number	Course Name	Requisites	Credits
BPC171	Recycling Used Computer Technology	Prerequisites or Corequisites: BPC170 or permission of instructor.	1
CIS290AA	Computer Information Systems Internship	Prerequisites: Permission of Instructor.	1
CIS290AB	Computer Information Systems Internship	Prerequisites: Permission of Instructor.	2
CIS290AC	Computer Information Systems Internship	Prerequisites: Permission of Instructor.	3
CIS296WB	Cooperative Education	Prerequisites: Completion of at least twelve (12) college credits, minimum 2.6 grade point average and be able to obtain a position related to student's academic or career goals (student's present job may qualify) or permission of Instructor. Corequisites: Must be concurrent in at least one class which is related to student's major or career interest or with permission of the Instructor.	2
CIS296WC	Cooperative Education	Prerequisites: Completion of at least twelve (12) college credits, minimum 2.6 grade point average and be able to obtain a position related to student's academic or career goals (student's present job may qualify) or permission of Instructor. Corequisites: Must be concurrent in at least one class which is related to student's major or career interest or with permission of the Instructor.	3
CIS298AA	Special Projects	Prerequisites: Permission of Program Director or Instructor.	1
CIS298AB	Special Projects	Prerequisites: Permission of Program Director or Instructor.	2
CIS298AC	Special Projects	Prerequisites: Permission of Program Director or Instructor.	3

Option 2 Sequence

Term 1

A sequence of suggested courses that should be taken during Term 1
Course Number	Course Name	Requisites	Notes	Area	Credits
CIS105	Survey of Computer Information Systems		Critical course Students may be able to accelerate their learning by taking 8-week courses	CS	3
CIS102DA	Customer User Support		Critical course Gateway course Students may be able to accelerate their learning by taking 8-week courses		3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course Number	Course Name	Requisites	Notes	Area	Credits
CIS126DL or CIS126RH	Linux Operating System or Red Hat System Administration I		Students may be able to accelerate their learning by taking 8-week courses		3
BPC170	A+ Exam Prep: Computer Hardware Configuration and Support		Students may be able to accelerate their learning by taking 8-week courses		3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course Number	Course Name	Requisites	Notes	Area	Credits
BPC270	A+ Exam Prep: Operating System Configuration and Support	Prerequisites: A grade of C or better in CIS105 or permission of Instructor.	Students may be able to accelerate their learning by taking 8-week courses		3
CIS190 or CNT140AB	Introduction to Networking or Introduction to Networks	Corequisites: CIS105 or permission of Instructor. or No requisites	CNT140AB is recommended for students interested in pursuing their Cisco Network Administration Certification; Students may be able to accelerate their learning by taking 8-week courses		3–4

Term 4

A sequence of suggested courses that should be taken during Term 4
Course Number	Course Name	Requisites	Notes	Area	Credits
RE	Restricted Elective				1–3

Restricted Electives

Students must select one to three (1-3) credits from the following

A list of additional, alternative, or supplemental courses for this pathway map
Course Number	Course Name	Requisites	Credits
BPC171	Recycling Used Computer Technology	Prerequisites or Corequisites: BPC170 or permission of instructor.	1
CIS290AA	Computer Information Systems Internship	Prerequisites: Permission of Instructor.	1
CIS290AB	Computer Information Systems Internship	Prerequisites: Permission of Instructor.	2
CIS290AC	Computer Information Systems Internship	Prerequisites: Permission of Instructor.	3
CIS296WB	Cooperative Education	Prerequisites: Completion of at least twelve (12) college credits, minimum 2.6 grade point average and be able to obtain a position related to student's academic or career goals (student's present job may qualify) or permission of Instructor. Corequisites: Must be concurrent in at least one class which is related to student's major or career interest or with permission of the Instructor.	2
CIS296WC	Cooperative Education	Prerequisites: Completion of at least twelve (12) college credits, minimum 2.6 grade point average and be able to obtain a position related to student's academic or career goals (student's present job may qualify) or permission of Instructor. Corequisites: Must be concurrent in at least one class which is related to student's major or career interest or with permission of the Instructor.	3
CIS298AA	Special Projects	Prerequisites: Permission of Program Director or Instructor.	1
CIS298AB	Special Projects	Prerequisites: Permission of Program Director or Instructor.	2
CIS298AC	Special Projects	Prerequisites: Permission of Program Director or Instructor.	3

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, we encourage you to meet with an advisor to discuss the requirements at your college for the appropriate catalog year.